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SamePage Version 4 Announcement

SamePage Verson 4 Announcement


Action Required: In regards to the announcement below, please have the person currently responsible for your SamePage account contact us at support@samepagemusic.com.


It is with a great deal of sadness that I must inform you that Corevalus Systems will be closing it’s doors this year. 


Whats Next?

The SamePage system is an online music management system, and will only continue to function if the servers remain on and supported. The SamePage assets have been sold to Fravity Innovations, LLC.

Fravity Innovations will be handling account maintenance and billing, server support, and customer support going forward.


What can I expect from here?

You are receiving this notice because you are actively using the SamePage Version 4 platform.

While this platform has been free of recurring charges to this point, we will begin assessing a yearly maintenance fee to cover the cost of server maintenance and support. This fee will cover the costs associated with keeping the servers running in the future.

Transition Specifics

  1. Beginning 1/1/17, a $36 per station / per year maintenance fee will be assessed for SamePage Version 4 (my.samepagemusic.com) accounts. 
  2. You will receive the invoice for your account in January 2017.
  3. If we do not hear from you, or receive payment by 3/1/17, we will presume that the account is no longer in use, and will deactivate the account in April 2017.
  4. You can receive support for your SamePage account by emailing support@samepagemusic.com
  5. If you have an emergency support issue, please leave a voicemail at 877-211-0610 and we will contact you as quickly as possible.

Thank you for taking the time to review these changes, and for your patience during this transition process.

Sincerely,

The SamePage Team

Contact For Support

Technical Support Hours

M-F 8:00 AM -6:00 PM EDT

Sunday 8:00 AM - 1:00 PM EDT 

Can't call then? Just leave a message and we will respond as soon as possible.

Have an emergency outside of our support hours? Don't worry we have someone on call almost all the time. 

877.211.0610

support@corevalus.com

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